Privacy Policy

At VMS Universe, we are committed to safeguarding your privacy. This policy outlines how we collect, use, disclose, and protect your information when you visit our website (https://vmsuniverse.com) or use our services. By accessing our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party payment gateways)

b. Non-Personal Information

  • IP address
  • Browser type and version
  • Device information
  • Pages visited on our website
  • Referring/exit pages and URLs

c. Cookies and Tracking Technologies

  • Cookies, web beacons, and similar technologies to enhance user experience and analyze website traffic.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, manage, and improve our services.
  • To process transactions and send order confirmations.
  • To communicate updates, offers, and promotional content (only with your consent).
  • To respond to inquiries and provide customer support.
  • To personalize your experience on our website.
  • To ensure website security and prevent fraud.

3. Information Sharing and Disclosure

We do not sell or rent your personal information. However, we may share information with:

  • Service Providers: Third-party vendors assisting with payment processing, hosting, and analytics.
  • Legal Obligations: Authorities or regulators when required by law.
  • Business Transfers: In case of mergers, acquisitions, or asset sales, your information may be transferred to the new owner.

4. Data Security

We implement robust measures to protect your data, including:

  • SSL encryption for secure data transmission.
  • Regular monitoring for security vulnerabilities.
  • Limited access to personal data by authorized personnel only.

5. Cookies Policy

Our website uses cookies to:

  • Analyze website performance and usage.
  • Save user preferences for future visits.
  • Provide tailored advertisements based on browsing behavior.

You can manage cookie settings through your browser preferences.

6. Your Rights

You have the following rights regarding your data:

  • Access and Correction: Request access to your personal information or correct inaccuracies.
  • Data Deletion: Request deletion of your data (subject to legal obligations).
  • Opt-Out: Unsubscribe from marketing communications at any time.
  • Data Portability: Request a copy of your data in a machine-readable format.

To exercise these rights, contact us at support@vmsuniverse.com.

7. Third-Party Links

Our website may include links to external sites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of third-party websites.

8. Children’s Privacy

We do not knowingly collect or process personal information from individuals under the age of 13. If we become aware that we have collected such information, we will promptly delete it.

9. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a “Last Updated” date. Continued use of our website signifies your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out to us:

Thank you for trusting VMS Universe with your information. We are committed to maintaining transparency and upholding your privacy rights.