Welcome to VMS Universe! These terms and conditions outline the rules and regulations for using our website and services. By accessing or using our services through https://vmsuniverse.com, you accept and agree to the terms stated below. If you do not agree with these terms, please refrain from using our website or services.
1. Definitions
- We refer to VMS Universe, its employees, and affiliates.
- You refer to the user or client accessing our website or using our services.
- Services refer to all offerings provided by VMS Universe, including but not limited to graphics design, web development, digital marketing, and related services.
2. Use of Services
By using our website and services, you agree to:
- Provide accurate and complete information during the booking or consultation process.
- Use our services only for lawful purposes and in compliance with applicable laws and regulations.
- Refrain from reselling, redistributing, or misusing our deliverables without prior consent.
We reserve the right to terminate or suspend access to our services without notice for behavior that violates these terms or harms our platform’s integrity.
3. Booking and Payments
- All bookings are subject to confirmation upon receipt of payment.
- Payment terms, deadlines, and invoices will be communicated during the consultation or booking.
- Payment methods include credit/debit cards, bank transfers, and any other methods specified on our website.
- Any delay in payments may result in suspension of services.
4. Cancellations and Refunds
- Cancellations: You may cancel your service booking within 48 hours of confirmation for a full refund, excluding fees incurred.
- Refunds: Eligibility for refunds depends on the service stage. If the project is already underway, partial refunds may apply.
- Non-Refundable Services: Services with deliverables or consultations already rendered are not eligible for refunds.
5. Intellectual Property
- Ownership: All materials, designs, and content created by VMS Universe remain our intellectual property until full payment is received. Upon payment, ownership of the deliverables transfers to you unless stated otherwise.
- Licenses: You are granted a non-exclusive license to use deliverables as per agreed terms. Redistribution or resale requires written consent.
6. Confidentiality and Data Privacy
- We value your privacy and will not share your information with third parties without consent, except as required by law.
- For details on how we handle your data, refer to our Privacy Policy.
7. Service Timeline and Revisions
- Timeline: We strive to meet deadlines as agreed during consultations. However, delays caused by client actions, incomplete information, or external factors may affect delivery timelines.
- Revisions: Most services include a specified number of revisions. Additional revisions may incur extra charges.
8. Limitation of Liability
- VMS Universe is not liable for:
- Indirect, incidental, or consequential damages resulting from using our services.
- Losses due to delays caused by third-party services or force majeure events (e.g., natural disasters, internet outages).
- Our liability is limited to the amount paid for the service in question.
9. Changes to Services and Terms
- We reserve the right to modify or discontinue services without prior notice.
- We will update our website with changes to these terms, and continued use of our services indicates acceptance of revised terms.
10. Governing Law
These terms are governed by and construed by the laws of the USA. Any disputes will be resolved in the courts of the USA.
11. Contact Information
For questions or concerns regarding these terms, please contact us:
- Email: support@vmsuniverse.com
- Website: https://vmsuniverse.com
By using VMS Universe, you confirm that you have read, understood, and agreed to these terms and conditions. Thank you for trusting us with your creative and digital needs!